My Member ID is not working…
Our new website uses emails for login purposes, however we still have your Member ID on file.
Try to remember the emails you may have used in the past (perhaps years ago) – it may be a @gmail.com, or @yahoo.com or @university.edu email… and click here to generate a new password.
Oh no, I forgot my password!
No worries, just use the email you remember to have on file and click here to create a new password. You will receive an email within a few minutes giving you instructions. Don’t forget to check your spam folder for the helpful email.
I’ve been a member since 2000 and beyond and my email is not found… I tried everything!
Some members a have been with us since before the internet! If you tried to create a new password with your email on file, and you still receive Email not Found… Then contact us at email@example.com and ask for an ACCOUNT RECOVERY FORM.
I recently signed up, but never received access to the member portal
Hi, if you already registered as a member and received a email notification to access the member portal, we can get your account ready.
To note it usually takes a few business days for the transfer – However if you want it right away, just reach out to us at firstname.lastname@example.org and we’ll support you ASAP!